These Terms of Use and Terms & Conditions of Sale (“Terms”) govern your access to and use of the website www.free-spray.com (the “Website”), owned and operated by FreeSpray (“Free Spray”, “we”, “our”, “us”). By accessing or using the Website, or by purchasing any product through the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

1. Eligibility

The Website is intended for adult users. You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Website.

2. Use of the Website

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial use. You may not copy, modify, distribute, sell, reverse engineer, or otherwise exploit any part of the Website without our written consent.

You agree not to:

• violate laws or regulations,

• upload malicious code,

• infringe intellectual property rights,

• interfere with Website security,

• attempt unauthorized access.

3. Orders, Payment & Acceptance

By placing an order through the Website, you agree that:

• you will provide accurate and complete information,

• payment must be received before shipment,

• products are for personal use only (not resale).

We reserve the right to accept or decline orders at our sole discretion.

4. Shipping

We ship to eligible European Union countries. Delivery times are estimates only. Risk of loss passes to you upon delivery to the carrier. We are not liable for carrier delays.

5. Returns & Refunds

Please refer to our Return & Refund Policy, available on the Website. Contact: [email protected]

6. Products & Pricing

We may change pricing or discontinue products without notice. We make reasonable efforts to describe products accurately, but do not guarantee accuracy or completeness.

7. Product Use & Safety Notice

Products are intended for household surface cleaning only. They are not cosmetic, medical, or biocidal products, and are not intended to diagnose, treat, cure or prevent any disease.

8. Limitation of Liability

To the maximum permitted by law, we are not liable for indirect or consequential damages. Our total liability shall not exceed €500 EUR.

9. Arbitration (US-based legal entity)

All disputes will be resolved by binding arbitration in the United States, unless prohibited by applicable law. Full details available on request. You may opt-out by written notice within 30 days of purchase.

10. Intellectual Property

All trademarks, content and materials appearing on the Website are owned by Free Spray and protected by applicable laws.

11. Governing Law

These Terms will be governed by the laws of the United States. If EU consumer rights law applies, mandatory EU consumer protections remain unaffected.

12. Contact Information

Email: [email protected]